Expansion of DEMATEL Technique to Identify and Prioritize the Effective Factors on Knowledge Sharing

Document Type : Research Note


1 Assistant Professor, Management Department, Apadana Institute, Shiraz, Iran

2 Master Student of Business Administration, Management Department, Apadana Institute, Shiraz, Iran

3 Master of Business Administration, Management Department, Apadana Institute, Shiraz, Iran


Today's world is the knowledge world, and here intellectual capital is considered one of the most critical assets of any organization. Knowledge management is an instrument for the manager to produce or absorb appropriate knowledge, one of the most crucial variables affecting the organizations' competition in the knowledge era. In the knowledge management process, knowledge sharing, which is related to its voluntary sharing in the organization to its stability, is considered a basic concept. In knowledge-based organizations such as universities, it is an important issue. Therefore, the present study has addressed the most critical factors affecting knowledge sharing in one of the universities. Then, using the developed DEMATEL technique, which has solved a part of the conventional DEMATEL technique problem, has examined their Causal priority. Results showed that organizational trust is the most important Causal factor in knowledge sharing, and then, organizational culture, participation, and collaboration are placed in the following positions.


Main Subjects

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